Windows America of Portland, Quality vinyl window replacement.

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Customer Comments

Windows America of Portland has received many positive comments from our customers over the years. We would like to share some of these with visitors to our web site.

Many of our customers have asked that they be used as a contact referral for Windows America of Portland.
During in-home evaluations, we will provide a list of referrals.

I want to thank you for the windows your company installed in my very drafty 1972 era home. I chose your company after you showed me what you had to offer. The other window companies that came out and gave me bids were completely out of my budget. Way out!! All the others wanted to do was to sell me their "Cadillac" line of windows. I'm an older Ford type of guy. You showed me what was available and let me decide. No high-pressure sales pitch. You understood what I was looking for and at what budget I could afford. The other window companies wanted $600-$700 per window! If my house was valued at $300,000 or more I might have gone for those. The other window companies put down the lower priced windows by saying they were just "Contractor Grade" windows and were not good. I surely do not see any difference in looks or manufacturing. In addition to the windows, I needed some repair work done on the sills and other wood. Your installers fixed them nicely at a slight additional charge, but it needed to be done to have good windows. I noticed an immediate difference in room comfort and heat savings after they were installed. I wish I would have done this 5 years ago! My sister saw these windows and wanted your phone number. I have recommended your company to others who have come over to my house and asked about my windows. They were all in the same boat as I was on their budget and had experienced the same sales pressure for the "Cadillac" of windows whatever brand they were. Again, thank you for the windows.

Joe - Southeast Portland Area


Thank you. We were very pleased with the work and communication. We will refer anyone we know who needs windows.

Robin - Tualatin


We are extremely pleased with both the product and with the workmanship of your crew. We sincerely appreciate their conscientious approach to their work. They were always pleasant to deal with, and they left the site totally clean. Thank you for the very positive experience.

Peter and Kay - Portland Area


Mike came over and did a very thorough estimate. He was so thorough I believed my estimate was going to be sky high! He noted safety codes and the proper windows to install and gave me options and opinions on all their offerings. In the end his quote was very fair and the work his crew did was great. They were in and out so quickly and the quality and professionalism was amazing. I would recommend Windows America of Portland to anyone!

Anne - Portland


Brookes and his crew were considerate and skilled. It turned out even better than I expected.

Michael - Portland Area


We could not be any happier with the windows! They are beautiful. The installers did a great job. They worked hard each of the four days and were extremely professional, kind and very meticulous with every aspect of the install. We have already recommended your company to two neighbors and I'm sure more will enquire. Thanks for everything.

Lisa - Portland Area


The job is complete and I am completely satisfied with the products and service.

Rosemary - Milwaukie, OR


The sales experience was not pushy and the price was reasonable. The owner ensured we were fully satisfied. The experience exceeded our expectations, so we plan on using the company again to finish our remaining windows.

James - Lake Oswego


Very pleased with product and the installation. The crew was very considerate and professional. I will recommend you highly.

Carole - Gresham


Mike arrived exactly on time and provided an estimate for the replacement of all of our windows. He was knowledgeable about windows and provided options for our replacements that suited our needs and ideas. We had had other estimates, but did not appreciate the lack of follow up and communication. Mike answered our questions, responded to our calls promptly, and never tried to push us through the decisions. His crew was very pleasant, tidy, and paid great attention to detail. They asked us at several points how we would like the finish in a particular area to look, and were able to achieve it. They completed it in less than a week, including replacing a window that was cracked from storage. Mike stopped by routinely to check on progress and satisfaction. The crew cleaned up after themselves, and even called the neighbors to let them know their dog, which they were looking for, had wandered onto our culdesac. From estimate to first heating bill post windows, we are extremely satisfied. In fact, Mike is now completing windows for friends we referred to him. Pleasant people - Painless process - What more can you expect?

Jill - Portland Area


Ben, Andrew, Drew, Joel and Brooks did an awesome job! They were all very respectful and knowledgeable. Thanks to Michael, Gerry and crew!

Chris & Tania - Oregon City


I just wanted to take a moment to thank you for the fine service I received from not only you but the four man crew that installed our 10 beautiful new windows. We already notice the warmer home and the diminished noise. You were honest from the start. You gave me time to check references. You did not push or give to me what some refer to as the "hard sell". The quality of windows you represent was everything you said they would be. They arrived on time and you were able to change your schedule to accommodate mine. The four gentlemen who installed the windows, Brooks, Ben, Tyler and Andrew were exceptional. They were tidy, courteous, particularly nice to our handicapped son, more than willing to work with us as we moved our many antiques, they were on time, removed their shoes each time they entered our home, managed to install new windows in an 1914 home with a minimum and I do mean minimum of repair. They caulked over many of the old "scars" of the home and when they were finished the windows and framing looked grand. You have been great from beginning to end.

Connie and Ken - Portland Area


Very good job all around, thanks for the help!

Andy - Dundee


They did a wonderful, professional job. The prices are very competitive.

Violeta - Portland Area


The meeting with Michael went well from the beginning. Although we met with several potential vendors, I had a great feeling with Michael and his honesty, quality, and integrity. His price quote was right in line with the other suppliers and the window options were about the same - so it came down (to me) on who I trusted the most to do the best job. I selected Michael and he didn't let me down. We paid ½ up front for the windows (since they had to be ordered) and he explained that it would take about 6 weeks for the windows to come in. Once the windows had arrived, Michael called and scheduled to install them within the week. His team arrived on time, were extremely professional and efficient, and had the windows installed within that same day. The result is amazing - they look gorgeous and are great quality windows. I'm so happy with their service.

Elizabeth - Portland Area


The young men were very courteous and respectful. And I love the new windows.

Helen - Tigard


This was altogether a positive experience. We especially appreciated the crew's attention to detail and their efforts at keeping the interior of the house clean.

Talbot - Portland Area


I called for an estimate and a representative by the name of Gerald Hastings came out promptly. This was followed up by a visit by the owner, Michael Cain. He took very precise measurements, he was very accurate, and he took his time, and was very professional. He completed the transaction, making an exception with the down payment arrangements. Gerald took the time to explain what I needed, and I also had asked him about additional work that needed prominence. What really stood out was that he was exceptional in explaining what I could and could not have done. We set up a date to have the windows installed, and a very professional crew was sent out.

Margaret - Portland Area


Nothing but good things to say about these guys!

Alex - Portland


Very professional, will be there exactly when they say. Michael was on top of everything from start to finish. Job is not totally complete as of yet, but I am sure it will be perfect when it is. The team that installed the windows were top notch too.

Oregon City


I was extremely pleased with the windows when installed. Mr. Cain and his crew were very professional and thorough. The windows look fantastic in the inside and out. I can't believe the difference in the appearance of my home. I would highly recommend Windows America to my family, friends and neighbors.

Milwaukie, OR


We had Windows America of Portland come out and give us an estimate for putting new windows in our old house. They were not the cheapest but I felt their windows were better quality than the ones I was shown by the other business I got estimates from. The work was performed on time and the installers stayed later than anticipated because they had to alter installation due to the unevenness of the window openings (very old house). We love the windows and it has made a significant difference in the comfort level of the room this summer.

Mary - Portland area


Thank you! We are very pleased with our windows!

Deborah - Oregon City


Thank you sooo much, your crew is great!! I love my new windows; they make my house look and feel great. I have referred you to 3 people already.

Teresa - Portland Area


Windows installed quickly and well by a pleasant crew who cleaned up the mess! I have already recommended them to friends.

Portland


I had two consultations with Michael Cain who came out for the original estimate & a follow-up last measuring. It took three weeks between the final measurements and the installation. The three guys that came to install the windows were clean & professional looking - while quiet, all three were very nice. The installation only took about 4 hours. The job was well done & looked neat. Small mess left, but I guess that is to be expected.

Tim - Portland Area


The work was top quality and the crew very professional and experienced. They took measures to keep the house clean, and were courteous, and did a good job.

Paul - Portland Area


This was a fantastic company to work with from step one. Mike came out and did his presentation and sales pitch at my house. He was very low pressure with many options to choose from. The crew did a great job, finished in one day. I love my new windows!! The house is so much quieter and stays warm or cool as the weather changes saving me money on the electric bill.

Shawn - Portland Area


Thank you for all your help and running around helping me decide on my windows. I'm so happy with them. You were such a pleasure to work with. I appreciate your effort and time and pricing. All the best.

Becky - Portland Area


I have and will recommend Michael Cain, Windows America of Portland, Inc. to friends and colleagues. Very professional, clean, conscientious and organized, not to mention high quality product.

Mary - Portland


We know we haven't included all of our customer's comments here. If you were a past customer of Windows America of Portland and would like to send in your comment or review, we would be happy to receive it. Please use our "contact" form and provide your name as it was billed along with approximate completion date.


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