| Customer Comments |
Windows America of Portland has received many positive
comments from our customers over the years. We would like
to share some of these with visitors to our web site.
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I want to thank you for the windows your company
installed in my very drafty 1972 era home. I chose your
company after you showed me what you had to offer. The other
window companies that came out and gave me bids were completely
out of my budget. Way out!! All the others wanted to do
was to sell me their "Cadillac" line of windows.
I'm an older Ford type of guy. You showed me what was available
and let me decide. No high-pressure sales pitch. You understood
what I was looking for and at what budget I could afford.
The other window companies wanted $600-$700 per window!
If my house was valued at $300,000 or more I might have
gone for those. The other window companies put down the
lower priced windows by saying they were just "Contractor
Grade" windows and were not good. I surely do not see
any difference in looks or manufacturing. In addition to
the windows, I needed some repair work done on the sills
and other wood. Your installers fixed them nicely at a slight
additional charge, but it needed to be done to have good
windows. I noticed an immediate difference in room comfort
and heat savings after they were installed. I wish I would
have done this 5 years ago! My sister saw these windows
and wanted your phone number. I have recommended your company
to others who have come over to my house and asked about
my windows. They were all in the same boat as I was on their
budget and had experienced the same sales pressure for the
"Cadillac" of windows whatever brand they were.
Again, thank you for the windows.
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Thank you. We were very pleased with the work and communication.
We will refer anyone we know who needs windows.
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We are extremely pleased with both the product and with
the workmanship of your crew. We sincerely appreciate their
conscientious approach to their work. They were always pleasant
to deal with, and they left the site totally clean. Thank
you for the very positive experience.
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Mike came over and did a very thorough estimate. He was
so thorough I believed my estimate was going to be sky high!
He noted safety codes and the proper windows to install
and gave me options and opinions on all their offerings.
In the end his quote was very fair and the work his crew
did was great. They were in and out so quickly and the quality
and professionalism was amazing. I would recommend Windows
America of Portland to anyone!
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Brookes and his crew were considerate and skilled. It turned
out even better than I expected.
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We could not be any happier with the windows! They are
beautiful. The installers did a great job. They worked hard
each of the four days and were extremely professional, kind
and very meticulous with every aspect of the install. We
have already recommended your company to two neighbors and
I'm sure more will enquire. Thanks for everything.
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The job is complete and I am completely satisfied with
the products and service.
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The sales experience was not pushy and the price was reasonable.
The owner ensured we were fully satisfied. The experience
exceeded our expectations, so we plan on using the company
again to finish our remaining windows.
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Very pleased with product and the installation. The crew
was very considerate and professional. I will recommend
you highly.
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Mike arrived exactly on time and provided an estimate for
the replacement of all of our windows. He was knowledgeable
about windows and provided options for our replacements
that suited our needs and ideas. We had had other estimates,
but did not appreciate the lack of follow up and communication.
Mike answered our questions, responded to our calls promptly,
and never tried to push us through the decisions. His crew
was very pleasant, tidy, and paid great attention to detail.
They asked us at several points how we would like the finish
in a particular area to look, and were able to achieve it.
They completed it in less than a week, including replacing
a window that was cracked from storage. Mike stopped by
routinely to check on progress and satisfaction. The crew
cleaned up after themselves, and even called the neighbors
to let them know their dog, which they were looking for,
had wandered onto our culdesac. From estimate to first heating
bill post windows, we are extremely satisfied. In fact,
Mike is now completing windows for friends we referred to
him. Pleasant people - Painless process - What more can
you expect?
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Ben, Andrew, Drew, Joel and Brooks did an awesome job!
They were all very respectful and knowledgeable. Thanks
to Michael, Gerry and crew!
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I just wanted to take a moment to thank you for the fine
service I received from not only you but the four man crew
that installed our 10 beautiful new windows. We already
notice the warmer home and the diminished noise. You were
honest from the start. You gave me time to check references.
You did not push or give to me what some refer to as the
"hard sell". The quality of windows you represent
was everything you said they would be. They arrived on time
and you were able to change your schedule to accommodate
mine. The four gentlemen who installed the windows, Brooks,
Ben, Tyler and Andrew were exceptional. They were tidy,
courteous, particularly nice to our handicapped son, more
than willing to work with us as we moved our many antiques,
they were on time, removed their shoes each time they entered
our home, managed to install new windows in an 1914 home
with a minimum and I do mean minimum of repair. They caulked
over many of the old "scars" of the home and when
they were finished the windows and framing looked grand.
You have been great from beginning to end.
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Very good job all around, thanks for the help!
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They did a wonderful, professional job. The prices are
very competitive.
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The meeting with Michael went well from the beginning.
Although we met with several potential vendors, I had a
great feeling with Michael and his honesty, quality, and
integrity. His price quote was right in line with the other
suppliers and the window options were about the same - so
it came down (to me) on who I trusted the most to do the
best job. I selected Michael and he didn't let me down.
We paid ½ up front for the windows (since they had
to be ordered) and he explained that it would take about
6 weeks for the windows to come in. Once the windows had
arrived, Michael called and scheduled to install them within
the week. His team arrived on time, were extremely professional
and efficient, and had the windows installed within that
same day. The result is amazing - they look gorgeous and
are great quality windows. I'm so happy with their service.
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The young men were very courteous and respectful. And I
love the new windows.
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This was altogether a positive experience. We especially
appreciated the crew's attention to detail and their efforts
at keeping the interior of the house clean.
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I called for an estimate and a representative by the name
of Gerald Hastings came out promptly. This was followed
up by a visit by the owner, Michael Cain. He took very precise
measurements, he was very accurate, and he took his time,
and was very professional. He completed the transaction,
making an exception with the down payment arrangements.
Gerald took the time to explain what I needed, and I also
had asked him about additional work that needed prominence.
What really stood out was that he was exceptional in explaining
what I could and could not have done. We set up a date to
have the windows installed, and a very professional crew
was sent out.
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Nothing but good things to say about these guys!
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Very professional, will be there exactly when they say.
Michael was on top of everything from start to finish. Job
is not totally complete as of yet, but I am sure it will
be perfect when it is. The team that installed the windows
were top notch too.
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I was extremely pleased with the windows when installed.
Mr. Cain and his crew were very professional and thorough.
The windows look fantastic in the inside and out. I can't
believe the difference in the appearance of my home. I would
highly recommend Windows America to my family, friends and
neighbors.
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We had Windows America of Portland come out and give us
an estimate for putting new windows in our old house. They
were not the cheapest but I felt their windows were better
quality than the ones I was shown by the other business
I got estimates from. The work was performed on time and
the installers stayed later than anticipated because they
had to alter installation due to the unevenness of the window
openings (very old house). We love the windows and it has
made a significant difference in the comfort level of the
room this summer.
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Thank you! We are very pleased with our windows!
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Thank you sooo much, your crew is great!! I love my new
windows; they make my house look and feel great. I have
referred you to 3 people already.
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Windows installed quickly and well by a pleasant crew who
cleaned up the mess! I have already recommended them to
friends.
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I had two consultations with Michael Cain who came out
for the original estimate & a follow-up last measuring.
It took three weeks between the final measurements and the
installation. The three guys that came to install the windows
were clean & professional looking - while quiet, all
three were very nice. The installation only took about 4
hours. The job was well done & looked neat. Small mess
left, but I guess that is to be expected.
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The work was top quality and the crew very professional
and experienced. They took measures to keep the house clean,
and were courteous, and did a good job.
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This was a fantastic company to work with from step one.
Mike came out and did his presentation and sales pitch at
my house. He was very low pressure with many options to
choose from. The crew did a great job, finished in one day.
I love my new windows!! The house is so much quieter and
stays warm or cool as the weather changes saving me money
on the electric bill.
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Thank you for all your help and running around helping
me decide on my windows. I'm so happy with them. You were
such a pleasure to work with. I appreciate your effort and
time and pricing. All the best.
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I have and will recommend Michael Cain, Windows America
of Portland, Inc. to friends and colleagues. Very professional,
clean, conscientious and organized, not to mention high
quality product.
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